• Cancellation policy: No refund will be given for cancellation. No exceptions. Once booked cannot be cancelled
• 100% must be paid in order to reserve your accommodation at least 24 hours prior or your booking will be cancelled automatically and there will be no refund on any advance paid
• Booking against Cheque payment the cheques shall be issued to M/s Casa De La Luna A/c No.3437283140 IFSC code: CBIN0281201 Central Bank Of India (Tardeo Branch) and will only be confirmed after the clearance from the bank
• All Bookings should be confirmed by email with the guest list and the residence and office address of the guest, this is mandatory
• Check-in 1.00 pm and check-out time 11.00 am (Late Check-out at no additional cost strictly on availability until 1.00 pm. Please confirm your late check-out charges in advance
• Entire villa 5 bedrooms will be given for the guest, except the owners bungalow
• Maids and Drivers will be charged extra @ INR 500 per day incase the group size exceeds 12 pax
• All consumables will be charged extra
• Security deposit of INR 10,000 to INR 20,000 will be charged for per stay at check-in.This will be refunded on check-out incase there is no damange to propety and all the bills and accounts are settled
• Photo ID is mandatory on check-in
• STRICTLY No pets are allowed
• Meal Plans start at INR 1,200 per person for all meals during your stay
• Cooks and Helpers are available from INR 4,000 per day - Jain/Veg/Non-Veg (Incase you plan not to take the meal package)
• Housekeeping service is complimentary
• Utility charges will be charged to as per the group size. Please confirm your utility charges when you book
• House Keeping timings: 9.00 am to 10.30 pm and until checkout or 1.00 pm max
• Bartenders/ Waiters can be hired at an additional cost
• NO SMOKING in any of the rooms or enclosed areas. Smoking is permited in all open areas, terraces, balconies
• Strictly NO eating inside the pool and any bedrooms
• Children below 7 should be accompanied by parents or maids at all times
• Music is only permitted upto 10.00 pm as per the Indian Govt. Law. Guests can hire Speakers at an additional cost
• Music can only be played under permissible sound limits
• Loud DJ music is not allowed as per the Indian laws
• Drugs or illegal substances or materials are strictly prohibited in the property
• The right of the Management is final and if there is any act of indiscipline, guests may be asked to vacate the property without any refund
• By booking this villa you will be under the Leave & Licence act of the Govt. of Maharashtra State for the days you will be occuping the premises. All claims would be settled only in the Jurisdiction of Raigad